How to Contact Us

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Search the knowledgebase

The KnowledgeBase is a searchable directory of common problems encountered by our customers. It is consistently update by our support team and provides all the most frequently asked questions, general software errors, and specific technical details.

Visit our community forums

Visit our forum and share your thoughts, ideas and suggestions with us and others. While this is not a resource for receiving direct support, our customers maintain a great sharing community for new ideas and common problem solving. We will monitor the forums to spot issues that are common but offer support only through the helpdesk. Stay up-to-date on the latest news and releases.

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Open a helpdesk ticket

The priority helpdesk is available to all clients with hosting accounts. The helpdesk should be used when you are unable to find answers to your questions using the Free Resources. All tickets are first reviewed by our dedicated 1st level support team. Tickets that require further assistance will be escalated to 2nd and 3rd level support depending on the type of issues.

Live Online Support

No matter where you are in the world, you can get live online support from our technical staff using a variety of online chat tools You can click the 'LIVE SUPPORT' link at the side of each of our pages.

	E-mail Support For your less urgent enquiries and for your convenience, you can e-mail our support staff 24 hours a day using our support ticketing system. Your message is always answered promptly, thoroughly and most importantly, politely.	Web Hosting from as little as £0.99 per month
If you are looking for a hosting provider with the support, security and commitment you deserve, then you have come to the right place.			Live Online Support No matter where you are in the world, you can get live online support from our technical staff using a variety of online chat tools You can click the 'LIVE SUPPORT' link at the side of each of our pages.
	Searchable Knowledgebase Before getting in touch direcly with our support department, you might want to look and see if your question has already been answered in our online knowledgebase. Organised into categories and constantly updated, our knowledgebase is a fountain of information.	You DON'T have to sacrifice quality for cost Great value for PROFESSIONAL hosting YOU CAN TRUST

LANQUEST HOSTING offer a 30 day money back guarantee on all regular hosting packages. In offering this refund policy, we are confident of our products and services.

If for any reason you decide that you don't require our hosting services simply email us expressing your wish for a refund. Any domain registration fees paid to LANQUEST HOSTING are non-refundable.

If during the initial 30 days you use more than 50% of your allocated bandwidth then a pro-rated refund will be issued.

These are genuine offers not to be missed. There simply is no other web / domain hosting service that offers what we do for this affordable price with the support and commitment we provide.