Contact Us
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How to Contact Us
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Members Billing area
Login here to view/pay invoices, update your billing information, and more.
Search the knowledgebase
The KnowledgeBase is a searchable directory of common problems encountered by our customers. It is consistently update by our support team and provides all the most frequently asked questions, general software errors, and specific technical details.
Visit our community forums
Visit our forum and share your thoughts, ideas and suggestions with us and others. While this is not a resource for receiving direct support, our customers maintain a great sharing community for new ideas and common problem solving. We will monitor the forums to spot issues that are common but offer support only through the helpdesk. Stay up-to-date on the latest news and releases.
Open a helpdesk ticket
The priority helpdesk is available to all clients with hosting accounts. The helpdesk should be used when you are unable to find answers to your questions using the Free Resources. All tickets are first reviewed by our dedicated 1st level support team. Tickets that require further assistance will be escalated to 2nd and 3rd level support depending on the type of issues.
Live Online Support
No matter where you are in the world, you can get live online support from our technical staff using a variety of online chat tools You can click the 'LIVE SUPPORT' link at the side of each of our pages. |
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OUR 14 DAY MONEY BACK GUARANTEE |
LANQUEST HOSTING offer a 14 day money back guarantee on all regular hosting packages. In offering this refund policy, we are confident of our products and services. If for any reason you decide that you don't require our hosting services simply email us expressing your wish for a refund. Any domain registration fees paid to LANQUEST HOSTING are non-refundable. If during the initial 14 days you use more than 50% of your allocated bandwidth then a pro-rated refund will be issued.
These are genuine offers not to be missed. There simply is no other web / domain hosting service that offers what we do for this affordable price with the support and commitment we provide. |
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